ACADEME Program
Our ACADEME Future Leaders Program provides unrivalled opportunities to our team members when it comes to building a career in the hotel industry. This 12-month leadership program will challenge and stretch them as they progress rapidly towards their career goals.
From taking reservations, running an event, servicing rooms, checking-in guests – they learn how the whole business ticks and build their technical and people management skills along the way.
Structured across 3 distinct stages of operations, supervision and duty management, the program combines practical hands-on experience, through scheduled rotations across our hotel departments, with theoretical leadership training and mentoring.
Stage 1 – 12 Weeks
- Provides participants with a solid foundation of skills, experience, and knowledge as an operational level team member.
- Participants complete work assignments in Housekeeping, Maintenance, Portering, Front Office, Food & Beverage and Night Audit.
Stage 2 – 24 Weeks
- Designed to provide participants with an opportunity to gain experience managing the work of others, building essential people management skills as a Supervisor / Shift Leader.
- Participants will complete allocated supervisory tasks in Housekeeping, Food & Beverage, Front Office, Logistics, Reservations and Night Audit.
Stage 3 – 12 Weeks
- Designed to provide participants with hands on management experience.
- During this stage in the program, participants will be based in the Front Office Department as a Duty Manager or in the Food & Beverage Department as a Food & Beverage Supervisor.
People Leaders Program
The People Leaders Program is a comprehensive 12-month program building upon TFE Hotels leadership philosophy inspired by Barry Posner and James Kouzes “The Leadership Challenge”.
The content and structure of this program is aligned to the five traits of an exemplary leader and the soft skills needed to master each. Building upon our 70:20:10 learning approach, structured learning will be supported by individual self-paced learning, manager feedback, practical assessments and self-reflection of competencies and theories learnt.
Hear what our current PLP participants loved about the program:
Rosita, Project Business Analyst
Head Office, class of 2021
The ACADEME People Leaders program has and will continue to be valuable for me, both at a personal and professional level. The program is well structured, interactive, and most of all practical in its application across varied roles within the business. Being run and managed by the Learning & Development team, the program offers consistent guidance as well as the provision of best practice resources.
Overall, the ACADEME People Leaders Program has taught me skills that I did not know I needed and has pushed me to achieve things I did not think I was capable of. I feel privileged having been a part of this program and would recommend all leaders to get on this development journey!
Jove, Senior Duty Manager
Canberra, class of 2021
The ACADEME People Leaders Program has from the get-go given me the opportunity to not only stretch myself through and through but also position myself at the forefront when interacting with Senior leaders across the business. As a part of this program, I have been able to engage in value-adding and productive discussions during the training sessions and assessments and have found myself actively applying key learnings/takeaways on the job.
So, if you are a leader with a passion to learn and develop your career within TFE and beyond, the People Leaders Program is a great starting point for your journey.
Karina, Assistant Hotel Manager
Melbourne, Class of 2021
The ACADEME People Leaders Program has given me the opportunity to deep dive into my values, whilst equipping me with some great tools for developing myself as a leader who can effectively lead teams through challenging times.
I have been exposed to a wide range of situations, each of which pushed me out of my comfort zone and taught me to be comfortable with the uncomfortable. From assessments requiring live presentations, all the way through to reaching out to my team for honest feedback and collaboration, today, I can see a demonstrable upward shift in myself as a leader.
